Post-sale service covers mainly the following return cases:
- product to be repaired - product not it complaince with the order - surplus products
Technical assistance To use the Assistance service for reparation, customers are required to inform the Music & Lights throught "Support" section or writing an email to support@musiclights.it, indicating the product and describing the anomalies found in it (it is always advisable to consult the instruction manual of the product in advance). This first feedback usually solve most of the assumed defected itemes.
In the event that the fault persists, customers should contact their local dealer from where the product was purchased, or in case of emergency, directly to M&L Technical Assistance Centre.
Terms of service and warranty It is possible to consult the “Terms of service and warranty” at the following link:
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Music & Lights exclusively deal with professionals through its own sales network.The web registration allows to access to the reserved area and to achieve a range of customer support services, according to the licenced profile.
AVAILABILITY
Availability
High product availability
Medium product availability
Low product availability
I.R. Unavailable data, please ask for further info
Estimated production turnover
__
To be produced, avaialble within _____ days from the order (place the order)
__/__/__
Under production, available from __/__/__ (place the order)